We complete more than 95 % of all repair cases within 5 working days (from receipt of goods)!

On complete submission: If you send your complete high-pressure vice, the repair time increases. Due to more laborious disassembly and assembly, complete inspection and cleaning of the vice as well as higher shipping costs due to the weight, additional costs of € 70 plus VAT per clamping system are incurred.

You can also order an express repair (within Germany).

Our 10-day promise:

If you do not receive your clamping system back within 10 working days, we will pay the repair costs for you! (this excludes tombstones, see “Repair of special solutions”. During promotion period of a repair-promotion the 10-day-promise does not apply).

Companies based in Germany can also use the “express repair” option.

We guarantee repair processing and return delivery within 24 hours for an extra charge of € 120. To observe this period, delivery must be made to ALMATIC by 10 a.m. at the latest. Please announce express orders by phone so that they can be processed smoothly.
Tel.: +49 (0) 8377 929 – 358

We carry out most repairs for you at low flat-rate prices.
The flat-rate prices are given in the pricelist and the individual product type below.

Replacement of cast or spindle nuts is not included in the flat-rate prices.
We will always inform you of the additional costs due before beginning with the repair.

Cost estimate: If you also require the flat-rate prices as a cost estimate, we will gladly produce one. However, we must charge you € 60.00 for processing.

Additional services:

• Express repair: € 110.00
• Cost estimate for flat-rate prices: € 60.00
• Complete submission: € 70.00
• Further charging of custom duties for third countries: € 29.50

How is a classic spindle repair carried out at our company?

1. The spindle nut is inspected and gaskets and leaf springs are replaced if necessary
2. The spindle is disassembled
3. Defective or worn parts are replaced
4. The spindle is re-assembled and checked for the specified pressure

After the repair the spindle is like new – we therefore give you a further 24-month warranty!

EU:

Please enter your VAT ID no. on the order form. Otherwise we must list the VAT on the invoice.

Third countries:

For payment of import duty from a third country, we must also charge you € 29.50.

In the Netherlands, Romania and Russia, certified service partners are also available locally who are authorised to carry out your repairs to the ALLMATIC standard.

Tombstones are repaired in the same way as the products installed on the tombstone. Here the flat-rate repair costs of the individual product also apply.

After a crash, send the complete tombstone with damage on the tombstone itself to receive a cost estimate. In this case, the repair takes approx. 2-3 weeks, especially when a replacement, new measurement and re-alignment of the socket are necessary.

Old QC systems are only repaired on request.

The service for the Basic is valid until 31.07.2038.
Up until this time you can obtain replacement parts, accessories and repairs.

The repair is carried out on the basis of a cost estimate. Please contact us.

Please send us the spindle with both spindle nuts.

DUO 90

DUO 125

DUO-Plus 125

Please send in the complete high-pressure vice for inspection.
We will always inform you of the additional costs due before beginning with the repair.

NC8 90

NC8 160 / 200

NC8 125 M / L

NC8 200 Heavy Duty

TC / LC 90

TC / LC 125

TC / LC 160 und TC 200

Please send in the complete high-pressure vice for inspection.
We will always inform you of the additional costs due before beginning with the repair.

TITAN 125 / TITAN SC

TITAN 2 K

TITAN 2 M / L